- All orders ship via USPS or UPS standard shipping and will be shipped within 7 business days of transaction completion.
- In most cases, your order will ship the same day if received before 9AM Monday-Friday.
- You can select expedited delivery at checkout for an additional fee.
We want you to be 100% satisfied with your purchase from us. If you are not satisfied, please call us or email through our contact page and explain the problem you are encountering with the product. We will then provide you with the next step based on your individual case.
Please make sure to enclose the following information with your product:
- Full Name
- Non-PO Box Return Address
- Telephone Number
- Email Address
- Description of the Problem
- Proof of Purchase
- It is recommend that you ship your package in a traceable manner. If we do not have a record of receiving your product, you will be asked to provide tracking details. We will not be responsible for any products that we do not have a record of receiving.
Please ship all return merchandise to the following address:
Inventive Outdoors LLC
Attn: Customer Service
4196 Merchant Plaza #811
Woodbridge, VA 22192